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Poor quality and terrible communication from parts department.Broke a fender on a 4 year old coach from a tire blow out and after spending hours (over 6 months) on hold, promised to be called back (multiple times...never was), then having to call in multiple more times and at the end of it all, they decided they didn't want to make me a new fender and destroyed the mold (yes....after knowing that I needed a new one).

Now I'm stuck with a otherwise great looking coach with a big old fender MISSING and they won't help me.

I even offered that if they'd make them I'd buy multiple fenders just to make it worth their while.Will NEVER buy a Monaco again, they don't stand behind their products.

Reason of review: Poor customer service.

Monetary Loss: $4000.

Preferred solution: Deliver product or service ordered.

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